

- SERIAL NUMBER FREEHAND 9 FREE SERIAL NUMBER
- SERIAL NUMBER FREEHAND 9 FREE SERIAL
- SERIAL NUMBER FREEHAND 9 FREE UPGRADE
- SERIAL NUMBER FREEHAND 9 FREE FULL
- SERIAL NUMBER FREEHAND 9 FREE SOFTWARE
Only after the provided replacement cartridge in the kit fails to set or fails during operation will a warranty replacement be shipped. Pixma iX6820 Ink Kit, Pixma iX6820 Ink and Cleaner Kit, Pixma iP8720 Ink Kit, Pixma iP8720 Ink and Cleaner Kit, Epson 1430/1400 Ink Kit, P400 Ink and Cleaner Kit (Photo Black Slot). The following kits include a second cartridge for each slot as a preemptive warranty replacement for the first set or slot in the kit:

Canadian customers have additional TERMS. Freehand reserves the right to change, update, rescind, extend, condition, and make exceptions to this policy at any time. The effective term of the warranty is from the date the product is shipped from Freehand. USA and Canada Product Warranty Terms and Conditionsįreehand Graphics, Inc., AKA “Freehand,” warrants its products against manufacturing defects in materials and workmanship for the products and time period(s) noted below. Monday through Friday, 9 am to 6 pm EST (excluding holidays and office closures).
SERIAL NUMBER FREEHAND 9 FREE SOFTWARE
Manufacturers of hardware and software are prepared to expertly support their own products to their user-base/clients.Īll issues/questions related to your Epson hardware setup (including Epson Drivers) and general operation.Īll issues/questions related to your Canon hardware setup (including Epson Drivers) and general operation.Īll issues/questions related to file creation/preparation.
SERIAL NUMBER FREEHAND 9 FREE UPGRADE
Upgrade to the current version to receive all advantages and benefits. A recommendation of products and computer environment requirements will be provided.
SERIAL NUMBER FREEHAND 9 FREE SERIAL
A change in a user’s computer environment including an operating system or change in hardware, a loss of control or access to the serial number, no access to a properly working (user archived installer) of software can prevent an issue from being resolved and/or initiate the need to Upgrade. A guarantee of a resolution can not be provided. Contact the SALES Team Lead with questions or to schedule a or our general sales contact at OF LIFE SOFTWARE Support Options:

Fees will be provided in advance of support. – OS, networking, hardware issues NOT supported.įreehand offers professional consulting and fee-based support on unsupported topics, for users outside of the support period, operating non-shipping versions (end of life), and operating previously supported (dropped) Epson hardware.īy appointment only. – Product training is NOT included with FREE Live Agent Support.
SERIAL NUMBER FREEHAND 9 FREE FULL
(Trial and Current Shipping License Users)Ī) Trial user support is for the duration of the trial period from activation through expiration.ī) Live Agent Support is offered for the full term of an annual software license. Terms and Conditions of Live Agent Support Do not delay your resolution – submit a ticket as soon as you need help -answer ALL the questions asked by the technician. We are fully staffed with knowledgeable technicians who are waiting to assist you. You will also benefit from having a written record and instructions to refer to. Replies are during business hours (M-F, 9 am to 6 pm EST) excluding holidays or office closures.įreehand requires ticket submissions in order to have a written record of your issue and information. The suggested solution is always an upgrade to the current version to receive all advantages and benefits.Īccess to Live Agent Support is via an online ticket submission.
SERIAL NUMBER FREEHAND 9 FREE SERIAL NUMBER
Legacy version user support does NOT include serial number license transfer/crash resets. Agents will direct you to valuable self-help articles and videos and/or provide written solutions to user requests when available. Previous version users have free access to self-help online documents, resources and videos as well as Live Agent Support. Users of previous versions/licenses can switch to annual licenses to receive the same advantages. Active annual license users also receive free updates.

Freehand Graphics, Inc., AKA, Freehand, includes Live Agent Support for all active license holders of AccuRIP™ Emerald and Spot Process™ Separation Studio™ NXT, plus users of the genuine All Black Ink™ and Dmax™ Dye Inkjet Ink products. THE SUPPORT TERMS AND CONDITIONS PROVIDED HERE SUPERSEDE ALL OTHERS.
